Hi, I'm Malcolm Guy, a Mediator. I am also an experienced Lifeline telephone counsellor and conflict resolution specialist. I overcome impasses with an empathic approach to mediation combined with impartiality and discretion. Previous diverse management roles in franchising, logistics, construction & volunteering have given me extensive exposure to ADR (alternative dispute resolution). My ability to ‘cut to the chase’ of intricate disputes and explore options with those involved typically leads to clear decision paths.
I create a place for the willing to resolve conflict. By creating the right environment and negotiating with all involved, I help business work through difficult issues via mediation and negotiation.